Announcement Archives - JENNX News

Know Your Clients (KYC) Program

ImSyncs — Mon, 11 Aug 2025 13:45:07 +0000

Know Your Clients (KYC) Program

Date: 11-08-2025

Here are the main parts of a KYC process:

1. Collecting Customer Information

• Gather basic details such as full name, date of birth, address, contact number, and identification number (passport or national ID).

• Ask for supporting documents like ID copies, utility bills, or bank statements to confirm the information.

2. Verifying Identity

• Check the customer’s ID using official documents, online verification systems, or biometric methods like fingerprints or facial recognition.

• Make sure documents are valid and not fake, and that the person is who they claim to be.

3. Understanding the Purpose of the Account or Service

• Ask why the customer is opening an account or making certain transactions (for example, saving money, investing, sending funds abroad, or running a business).

• Identify the customer’s risk profile based on their job, industry, and country of residence.

4. Checking the Source of Funds

• Make sure the money comes from legal and honest sources.

• Request proof, such as salary slips, bank statements, contracts, or business documents.

5. Ongoing Monitoring

• Keep an eye on the customer’s transactions to spot unusual or suspicious activities.

• Update the customer’s details regularly to ensure records are correct and up to date.

6. Following Laws and Regulations

• Ensure all KYC steps follow local and international laws.

• Report any suspicious activities to the relevant authorities.

The JENNX Team is highly committed to handling cases involving fraud, scams, or third-party transactions.

The purpose of this KYC Program is to ensure that all transactions and services run smoothly.

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Beware Of Scammers

ImSyncs — Fri, 11 Apr 2025 04:10:07 +0000

BEWARE OF SCAMMERS

It has come to our attention that scammers are impersonating staff members and agents of Jennxiee Secret Enterprise / JENNX. These individuals are deceiving victims by persuading them to make payments while placing product orders on the official JENNX website, and then instructing the victims to transfer money into the JENNXIEE SECRET ENTERPRISE bank account.

Please be informed that JENNX does not employ or authorize any agents or third parties to carry out transactions on behalf of the company using the JENNXIEE SECRET ENTERPRISE bank account.

Common Scam Tactics:
1. Impersonating JENNX staff or agents and promoting fake deals to attract victims.
2. Offering products at unrealistically low prices and instructing victims to make payment to the JENNXIEE SECRET ENTERPRISE bank account.

IMPORTANT NOTICE:

Never share your banking details or personal information such as your identity card number with anyone claiming to be our agent. JENNX only operates through:
• WhatsApp: +601129839567
• Official Live Chat Agent: Available at www.jennx.my

If you come across any suspicious posts or individuals impersonating JENNX staff or agents, please report them immediately to our official support team via live chat on www.jennx.my.

Stay alert. Stay safe.
— JENNX Fraud Team

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Jennx V2 Project

ImSyncs — Tue, 01 Apr 2025 11:46:15 +0000

JENNX V2 Project

JENNX V2 is expected to be fully completed before June 2025, with several new features designed to enhance the website’s security system and minimize the risk of fraud.

The features included can be seen in the image above , and there will be additional upcoming updates to further improve the system.

Customers can log in as usual using the email registered with JENNX V1, as we will be importing all user data from JENNX V1 into JENNX V2. However, users will be required to verify their phone number via OTP code before making any purchases. The website domain remains the same – www.jennx.my, so there’s no need to worry.

We are also in the process of integrating additional payment methods, including GrabPay Later, Atome, Razer Gold Payment, and cryptocurrency payment .

Thank you for continuously choosing JENNX as your number one digital platform. Customer satisfaction is our top priority, and we are committed to constantly improving our system to make the purchasing process more convenient for you.

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Happy Eid Al-Fitr

ImSyncs — Sun, 30 Mar 2025 18:50:01 +0000

Happy Eid Al-fitr

Jennx would like to extend our heartfelt Eid Mubarak wishes to all Muslims celebrating, especially to our valued customers who have continuously supported us.

As we join in the festive celebrations, there will be some temporary schedule adjustments. All orders placed between March 31 to April 2, 2025, will experience a slight delay. However, rest assured that your orders will still be processed accordingly.

Additionally, our Customer Service team will be on holiday from March 31 to April 2, 2025, and will resume operations on April 3, 2025.

Lastly, we sincerely appreciate each and every one of you. Thank you for your support, and we wish you a joyous and blessed Eid Mubarak!

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